Privacy policy
Last updated: 25th November 2025
Beckside Machinery Limited, trading as Beckside Machinery (“we”, “us”, “our”), is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, contact us, or purchase products from us.
By using our website or services, you acknowledge that you have read and understood this Privacy Policy.
Company Details:
Beckside Machinery Limited (Company No. 09309022)
Registered Address: Beckside Farm, Caistor Road, Osgodby, Market Rasen, Lincolnshire, LN8 3SY
Email: office@becksidemachinery.co.uk
We are the data controller for the purposes of UK data protection law.
1. Information We Collect
We may collect and process the following categories of personal information:
1.1. Contact Information
• Name
• Address and delivery address
• Email address
• Telephone number
1.2. Payment and Transaction Information
• Payment method and partial payment details (we do not store full card information)
• Order details and transaction history
• Refund and return information
1.3. Account Information (if you create an account)
• Username and password
• Account preferences and saved details
1.4. Communications
• Emails, messages, enquiries, and other correspondence with us
• Customer support interactions
1.5. Device and Usage Information
Collected automatically when you browse our website:
• IP address
• Browser type and version
• Device identifiers
• Pages viewed, time spent on pages, navigation patterns
• Cookie and tracking data (see our Cookie Policy for details)
1.6. Information From Third Parties
We may receive personal information from:
• Payment processors
• Delivery and logistics partners
• Marketing and advertising partners
• Technology providers supporting our website
2. How We Use Your Personal Information
We use your personal information for the following purposes:
2.1. Fulfilling Orders and Providing Services
• Processing and confirming orders
• Managing payments
• Delivering products
• Arranging returns, exchanges, or repairs
• Managing warranties and after-sales support
2.2. Customer Service and Communication
• Responding to enquiries
• Sending service-related notifications (order confirmations, delivery updates, etc.)
2.3. Improving Our Website and Services
• Monitoring usage patterns to improve functionality
• Personalising your browsing and purchasing experience
2.4. Marketing
• Sending marketing emails or postal marketing (only where lawful)
• Providing product recommendations
• Advertising based on browsing behaviour (where permitted)
You can opt out of marketing communications at any time.
2.5. Security and Fraud Prevention
• Protecting our website, customers, and business from fraud and misuse
• Verifying customer identity when necessary
2.6. Legal Compliance
• Complying with applicable laws
• Responding to lawful requests from authorities
• Managing disputes or legal claims
3. How We Share Your Information
We may share your personal information with:
3.1. Service Providers
Such as:
• Payment processors
• IT hosting and website management providers
• Couriers and delivery partners
• Customer support providers
• Data storage and cloud providers
These parties process data only on our instructions.
3.2. Business and Marketing Partners
Where necessary to:
• Provide advertising or analytics services
• Send marketing communications (where lawfully permitted)
3.3. Legal and Regulatory Bodies
Where required to:
• Comply with legal obligations
• Prevent fraud or unlawful activity
• Protect our rights or the rights of others
3.4. Business Transactions
If the business is sold, merged, or reorganised, data may be transferred as part of that process.
We do not sell your personal information.
4. Children’s Data
Our website and products are not intended for individuals under 18, and we do not knowingly collect personal information relating to children.
5. Security of Your Information
We use appropriate technical and organisational measures to protect your personal information. However, no online transmission is fully secure and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as necessary for the purposes set out in this policy, including:
• Fulfilling orders
• Providing after-sales services and warranty support
• Meeting legal obligations
• Handling disputes
Retention periods vary depending on the type of data.
7. Your Rights
Under UK data protection law, you may have the following rights:
• Right of access – request a copy of your personal information
• Right to rectification – request that inaccurate data be corrected
• Right to erasure – request deletion of your personal information
• Right to restrict processing – request limits on how your data is used
• Right to data portability – request data in a transferable format
• Right to object – object to certain types of processing
• Right to withdraw consent – where consent is the basis for processing
You can exercise your rights by contacting us at office@becksidemachinery.co.uk.
We may need to verify your identity before responding to your request.
You also have the right to complain to the Information Commissioner’s Office (ICO) if you believe your personal information has been mishandled.
8. International Transfers
We may transfer your personal information outside the UK where required to use certain service providers. When doing so, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated “Last updated” date. Continued use of our website after changes are posted indicates acceptance of the updated policy.
10. Contact Us
If you have any questions about this Policy, please contact:
Email: office@becksidemachinery.co.uk
Phone: +44 (0)1673 828965
Address: Beckside Machinery, Beckside Farm, Caistor Road, Osgodby, Market Rasen, Lincolnshire, LN8 3SY